Privacy Policy

1. Introduction

Welcome to Universes1 ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Mobile phone number
• City and location information
• Account credentials (email and encrypted password)
• Service listings and requirements you post
• Documents and images you upload

2.2 Automatically Collected Information

• Device information and browser type
• IP address and location data
• Usage data and interactions with our platform
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• To create and manage your account
• To facilitate connections between customers and service providers
• To process and display your service listings or requirements
• To send you important updates and notifications
• To respond to your inquiries and provide customer support
• To improve our platform and user experience
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Public Listings: Service listings you post are publicly visible to all users
• With Other Users: Your name, city, and contact information are visible to users who view your services
• Service Providers: We may share data with third-party service providers who assist in operating our platform (e.g., hosting, email services)
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, user information may be transferred

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted password storage using industry-standard hashing
• Secure HTTPS connections
• Regular security audits and updates
• Access controls and authentication mechanisms

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your account and associated data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a structured format

To exercise these rights, please contact us at the email address provided below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our platform.

8. Children's Privacy

Our platform is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: