Terms of Use

Last updated: December 3, 2025

1. Acceptance of Terms

By accessing or using the Universes1 platform ("Platform"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use the Platform. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of any changes.

2. Description of Service

Universes1 is an online marketplace that connects customers with service providers. The Platform allows:

  • Customers to search for and connect with service providers
  • Service providers to list and promote their services
  • Users to post requirements and receive responses from providers
  • Direct communication between customers and service providers

3. User Accounts

3.1 Account Registration

To use certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Types

  • Customer Accounts: For individuals seeking services
  • Provider Accounts: For individuals or businesses offering services

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our discretion.

4. User Conduct and Responsibilities

You agree NOT to:

  • Post false, misleading, or fraudulent information
  • Impersonate any person or entity
  • Engage in harassment, abuse, or harmful conduct
  • Post content that is illegal, offensive, or violates third-party rights
  • Spam or send unsolicited communications
  • Use automated tools or bots to access the Platform
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Platform's operation
  • Collect or harvest user information without consent
  • Use the Platform for any illegal or unauthorized purpose

5. Service Listings and Transactions

5.1 Service Provider Responsibilities

Service providers agree to:

  • Provide accurate descriptions of services offered
  • Honor the terms and pricing stated in their listings
  • Maintain appropriate licenses and qualifications
  • Deliver services professionally and safely
  • Respond to inquiries in a timely manner

5.2 Platform Role

We are a marketplace platform only. We do not provide the services listed, nor do we employ service providers. We are not responsible for:

  • The quality, safety, or legality of services offered
  • The accuracy of listings or user-provided information
  • The ability of providers to deliver services
  • Disputes between users and service providers
  • Payment processing or financial transactions between users

6. Content Ownership and License

6.1 Your Content

You retain ownership of content you post on the Platform. By posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, display, and distribute your content in connection with operating the Platform.

6.2 Platform Content

All content on the Platform, including text, graphics, logos, and software, is owned by us or our licensors and protected by copyright and other intellectual property laws.

7. Privacy

Your use of the Platform is also governed by our Privacy Policy. Please review our Privacy Policy to understand our data collection and use practices.

8. Disclaimers and Limitations of Liability

8.1 Platform "AS IS"

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9. Indemnification

You agree to indemnify and hold harmless Universes1, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Platform
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your content posted on the Platform

10. Dispute Resolution

Any disputes arising from these Terms or your use of the Platform shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. You waive your right to participate in class actions or class arbitrations.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

12. Modifications to the Platform

We reserve the right to modify, suspend, or discontinue any part of the Platform at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@universes1.org

Address: Jayakumar K, Ph.D Scholar
Amrita School of Engineering
Coimbatore, India

Note: By using the Universes1 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.